TERMS OF SALE Sole Conspiracy E-Commerce AB (556875-3650) is the parent organisation for JIMRICKEY.COM. Below are the terms of sales.
SECURITY To increase customer satisfaction and ensure the security of our customers when making purchases, we have decided, in agreement with our security experts to the following routine steps. This will increase the security of the purchase.
Our internal security system warns us when there is suspicion of fraud. The security system is based on various parameters that were set up by our security experts and other partners.
If the security system is alerted to a potential fraud, the order is halted immediately and not delivered. This sometimes has the effect that an order is stopped even though it is not fraudulent. In the rare instance that this may occur we hope that you, our valued customer, will understand that this action concerns your safety.
All suspected frauds are reported to the police and also passed onto our security partners for further investigation.
For deliveries of a large value the delivery is always via the nearest delivery point, regardless of the payment.
ORDER CONFIRMATION Once we receive your order we will send you a confirmation e-mail with information about your purchase. Please keep this confirmation and check that it is correct. If you have any queries please contact our customer service team. Have your confirmation at hand when contacting customer service as this will help make the process run smoother and quicker. If you want to cancel or change your order please contact our customer service team as soon as possible. Unfortunately we are not always able to change an order as all orders are processed as quickly as possible but we are happy to check it for you.
DELIVERY TIME Normal delivery from JIMRICKEY.COM is 5-7 working days from the time the customer receives the dispatch confirmation email for standard delivery for orders placed by credit/debit card. Pre-orders from JIMRICKEY.COM is 10-14 working days from the time the customer receives the dispatch confirmation email for standard delivery for orders placed by credit/debit card. Some products may be in high demand and then may have a slightly longer delivery time. If this is the case you will be notified by e-mail.
NOTE: The invoice is in the plastic pocket on the outside of the package.
We reserve the right to end sales in the event that our suppliers run out of stock. We also reserve the right to change prices where additional costs occur. Sometimes it occurs that the goods you have ordered are out of stock and will need to be back ordered. This could result in your delivery being delayed. An email will be sent to you within 1-3 days informing you of the delay if this occurs. Contact us if you would like to cancel this part of your order or have any questions regarding new delivery times.
TRANSPORT JIMRICKEY.COM sends all their packages with Blue Water Shipping A/S. If goods are damaged or lost during transport between the customer and Sole Conspiracy E-Commerce AB (JIMRICKEY.COM) you must notify our Customer Service team within 14 days. If goods are damaged or missing when making an exchange or return, the customer is responsible for payment.
WE SHIP THROUGHOUT WHOLE EUROPEAN UNION
All orders are fulfilled at our distribution
center in Stockholm, Sweden within 5-7
Fixed shipping fee of 5€ for all European orders - delivery within 5-7 business days! All pre-orders will be packed and shipped from 29th of Aug 2014.